09-23-2022 03:49 AM
Hello,
Could, please, anyone help with some advice?
At irregular intervals, all modems in the network crash. At a given time, the CMTS generates a crashinfo file (in the attachment). At a given time, an error is written in the crashinfo file: JIB3 US FATAL Interrupt detected fauna sbuf fatal double bit ecc err. What can cause this problem? Does anyone have experience with this kind of issue?
Thanx to everyone
Solved! Go to Solution.
09-23-2022 05:15 AM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtj80038 , you may try to use the latest firmware on the device , if applicable.
M.
09-23-2022 03:57 AM
Have you got another card you try to see if you get the same condition ?
09-23-2022 05:15 AM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtj80038 , you may try to use the latest firmware on the device , if applicable.
M.
09-23-2022 11:51 AM
Unfortunately I don't have another modem card to try, I just have processing card, tried, but same result...
Already tried another fw version...
Seems to be hw issue of modem card (marce1000 - thank you for link to info at bugsearch) ...
I will have to replace modem card, hope it will help.
Thanx to all ...
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