03-25-2003 06:02 AM - edited 03-02-2019 06:07 AM
Hi everyone,
Have posted entire config previously but did not manage to get this resolved so I will focus on one dialer for the time being...
Quick description of the solution:
Remote router (BRI) should dial the main HQ router (PRI) and it should initiate a callback. At the moment we cannot even get to the callback as some of the numbers do not seem to be 'picked up' by the opposite router.
Here is a summary of the problem:
When the PRI calls the BRI when I issue "show caller xxx":
the PRI side can see the remote number but cannot see the local number
and
the BRI side can see the remote number and the local number
When the PRI is called by the BRI :
the PRI side cannot see the remote number but it can see the local number
and
the BRI side can see the remote number but not the local number.
Any ideas would be deeply appreciated,
TIA,
G.:
PS. only included the 2 dialers as the rest follow the same patterns...
HQ PRI config:
---------------------
interface Dialer1
description connected to MainWAN
ip address 22.0.0.2 255.255.255.252
encapsulation ppp
no ip route-cache
no ip mroute-cache
load-interval 60
dialer pool 1
dialer remote-name MainWAN
dialer enable-timeout 2
dialer string 16201234567891
dialer caller 16201234567891 callback
dialer load-threshold 128 outbound
dialer-group 1
fair-queue
no cdp enable
ppp authentication chap
ppp multilink
!
interface Dialer2
description connected to MainDATA
ip address 22.0.0.6 255.255.255.252
encapsulation ppp
no ip route-cache
no ip mroute-cache
load-interval 60
dialer pool 2
dialer remote-name MainDATA
dialer enable-timeout 2
dialer string 1620123666777
dialer caller 1620123666777 callback
dialer load-threshold 128 outbound
dialer-group 1
fair-queue
no cdp enable
ppp authentication chap
ppp multilink
Remote BRI config:
---------------------------
interface Dialer1
description HQPRI Email
ip address 22.0.0.1 255.255.255.252
encapsulation ppp
no ip split-horizon
dialer pool 1
dialer idle-timeout 300
dialer redial interval 15 attempts 2
dialer string 01235666888
dialer caller 01235666888
dialer load-threshold 100 either
dialer-group 1
no cdp enable
ppp authentication chap
ppp chap hostname MainWAN
!
interface Dialer2
description HQPRI Data
ip address 22.0.0.5 255.255.255.252
encapsulation ppp
no ip split-horizon
dialer pool 2
dialer idle-timeout 300
dialer redial interval 15 attempts 2
dialer string 01235666777
dialer caller 01235666777
dialer load-threshold 100 either
dialer-group 2
no cdp enable
ppp authentication chap
ppp chap hostname MainDATA
03-25-2003 09:10 AM
The config is for CallerID callback over isdn line. So when bri router call the PRI router (HQ), the isdn SETUP message should include "CallerID" information as "16201234567891" to get the call called back by PRI router because of command "dialer caller 16201234567891 callback".
So issue "debug isdn q931" on PRI/HQ router and see that it receives the callerID when the call comes in or not. If the callerID is not delivered, you need to talk to telco (Pri Provider) to enable the CallerID for the isdn calls.
03-26-2003 08:50 AM
Thanks for that.
I have checked the "debug isdn q931" and it does receive the callerID when the call comes in...
Thats where I got stuck I think...
Any other ideas? (are we 100% that the IOS config is correct?)
03-26-2003 09:08 AM
In that case we need to see the debug for following when the PRI router receive the call from BRI router.
debug isdn q931
debug ppp nego
debug ppp cbcp
debug callback
debug dialer
Here is the url which has a similar config with troubleshooting.
http://www.cisco.com/warp/public/793/access_dial/Isdn_callerID.html
04-01-2003 10:55 PM
HQPRI#
HQPRI#s caller ip
Line User IP Address Local Number Remote Number <->
Se1/0:1 TestWAN 22.0.0.9 777333 in
Se1/0:2 TestWAN 22.0.0.9 777333 in
Se1/0:3 TestWAN 22.0.0.9 777333 in
Se1/0:4 TestWAN 22.0.0.9 777333 in
HQPRI#
HQPRI#
HQPRI#ping 22.0.0.14
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 22.0.0.14, timeout is 2 seconds:
1w2d: Se1/0:15 DDR: rotor dialout [priority]
1w2d: Se1/0:15 DDR: Dialing cause ip (s=192.168.11.113, d=192.168.12.201)
1w2d: Se1/0:15 DDR: Attempting to dial 00
1w2d: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x7929
Bearer Capability i = 0x8890
Standard = CCITT
Transer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839E
Exclusive, Channel 30
Called Party Number i = 0x81, '00'
Plan:ISDN, Type:Unknown
1w2d: ISDN Se1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0xF929
Channel ID i = 0xA9839E
Exclusive, Channel 30
Progress Ind i = 0x8288 - In-band info or appropriate now available
1w2d: %CDP-4-DUPLEX_MISMATCH: duplex mismatch discovered on Ethernet0/0 (not full duplex), with ADRouter FastEthernet0/1 (full duplex).
1w2d: Se1/0:15 DDR: rotor dialout [priority]
1w2d: Se1/0:15 DDR: Dialing cause ip (s=22.0.0.14, d=22.0.0.14)
1w2d: Se1/0:15 DDR: Attempting to dial 1620034912345679
1w2d: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x792A
Bearer Capability i = 0x8890
Standard = CCITT
Transer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839D
Exclusive, Channel 29
Called Party Number i = 0x81, '1620034912345679'
Plan:ISDN, Type:Unknown.
1w2d: ISDN Se1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0xF92A
Channel ID i = 0xA9839D
Exclusive, Channel 29
Progress Ind i = 0x8288 - In-band info or appropriate now available ..
1w2d: ISDN Se1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0xF92A.
1w2d: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0xF928
Cause i = 0x829C - Invalid number format (incomplete number)
1w2d: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x7928
1w2d: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0xF928
1w2d: Serial1/0:15: wait for isdn carrier timeout, call id=0xF929
1w2d: ISDN Se1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0xF92A
1w2d: ISDN Se1/0:15 Q931: RX <- CONNECT pd = 8 callref = 0xF92A
1w2d: %LINK-3-UPDOWN: Interface Serial1/0:28, changed state to up
1w2d: Se1/0:28: interface must be fifo queue, force fifo
1w2d: %DIALER-6-BIND: Interface Se1/0:28 bound to profile Di4
1w2d: ISDN Se1/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x792A
1w2d: Se1/0:28 DDR: Remote name for TestDATA
1w2d: Se1/0:28 DDR: dialer protocol up.
Success rate is 0 percent (0/5)
HQPRI#
1w2d: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0:28, changed state to up
HQPRI#ping 22.0.0.14^@
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 22.0.0.14, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 164/165/172 ms
HQPRI#
1w2d: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0xF929
Cause i = 0x829C - Invalid number format (incomplete number)
1w2d: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x7929
1w2d: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0xF929
1w2d: Serial1/0:15: wait for isdn carrier timeout, call id=0xF92A
1w2d: %ISDN-6-CONNECT: Interface Serial1/0:28 is now connected to 1620034912345679 TestDATA
HQPRI#
HQPRI#
1w2d: Se1/0:15 DDR: rotor dialout [priority]
1w2d: Se1/0:15 DDR: Dialing cause ip (s=192.168.11.113, d=192.168.12.201)
1w2d: Se1/0:15 DDR: Attempting to dial 00
1w2d: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x792B
Bearer Capability i = 0x8890
Standard = CCITT
Transer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Called Party Number i = 0x81, '00'
Plan:ISDN, Type:Unknown
1w2d: ISDN Se1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0xF92B
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8288 - In-band info or appropriate now available s caller ip
Line User IP Address Local Number Remote Number <->
Se1/0:1 TestWAN 22.0.0.9 777333 in
Se1/0:2 TestWAN 22.0.0.9 777333 in
Se1/0:3 TestWAN 22.0.0.9 777333 in
Se1/0:4 TestWAN 22.0.0.9 777333 in
Se1/0:28 TestDATA 22.0.0.13 162003493555666 out
HQPRI#
HQPRI#
HQPRI#cle int d4
HQPRI#
1w2d: Se1/0:28 DDR: disconnecting call
1w2d: %ISDN-6-DISCONNECT: Interface Serial1/0:28 disconnected from 1620034912345679 TestDATA, call lasted 17 seconds
1w2d: ISDN Se1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x792A
Cause i = 0x8090 - Normal call clearing
1w2d: ISDN Se1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0xF92A
1w2d: %LINK-3-UPDOWN: Interface Serial1/0:28, changed state to down
1w2d: Se1/0:15 DDR: has total 0 call(s), dial_out 0, dial_in 0
1w2d: %DIALER-6-UNBIND: Interface Se1/0:28 unbound from profile Di4
1w2d: ISDN Se1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x792A
1w2d: Se1/0:28 DDR: disconnecting call
1w2d: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0:28, changed state to down
HQPRI#
HQPRI#
1w2d: Se1/0:15 DDR: rotor dialout [priority]
1w2d: Se1/0:15 DDR: Dialing cause ip (s=1.5.0.2, d=192.168.10.1)
1w2d: Se1/0:15 DDR: Attempting to dial 16200
1w2d: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x792C
Bearer Capability i = 0x8890
Standard = CCITT
Transer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839E
Exclusive, Channel 30
Called Party Number i = 0x81, '16200'
Plan:ISDN, Type:Unknown
1w2d: ISDN Se1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0xF92C
Channel ID i = 0xA9839E
Exclusive, Channel 30
Progress Ind i = 0x8288 - In-band info or appropriate now available
HQPRI#
HQPRI#s caller ip
Line User IP Address Local Number Remote Number <->
Se1/0:1 TestWAN 22.0.0.9 777333 in
Se1/0:2 TestWAN 22.0.0.9 777333 in
Se1/0:3 TestWAN 22.0.0.9 777333 in
Se1/0:4 TestWAN 22.0.0.9 777333 in
HQPRI#
1w2d: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0xF92B
Cause i = 0x829C - Invalid number format (incomplete number)
1w2d: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x792B
1w2d: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0xF92B
1w2d: Serial1/0:15: wait for isdn carrier timeout, call id=0xF92C
1w2d: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0xF92C
Cause i = 0x8A9C - Invalid number format (incomplete number)
1w2d: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x792C
1w2d: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0xF92C
1w2d: Serial1/0:15: wait for isdn carrier timeout, call id=0xF92D
HQPRI#
HQPRI#
HQPRI#
HQPRI#
1w2d: Se1/0:15 DDR: Attempting to dial 166400
1w2d: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x792D
Bearer Capability i = 0x8890
Standard = CCITT
Transer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Called Party Number i = 0x81, '166400'
Plan:ISDN, Type:Unknown
1w2d: ISDN Se1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0xF92D
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8288 - In-band info or appropriate now available
HQPRI#
HQPRI#
HQPRI#
1w2d: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0xF92D
Cause i = 0x8A9C - Invalid number format (incomplete number)
1w2d: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x792D
1w2d: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0xF92D
1w2d: Serial1/0:15: wait for isdn carrier timeout, call id=0xF92E
1w2d: Se1/0:15 DDR: Attempting to dial 00
1w2d: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x792E
Bearer Capability i = 0x8890
Standard = CCITT
Transer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Called Party Number i = 0x81, '00'
Plan:ISDN, Type:Unknown
1w2d: ISDN Se1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0xF92E
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8288 - In-band info or appropriate now available
1w2d: ISDN Se1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0005
Sending Complete
Bearer Capability i = 0x8890
Standard = CCITT
Transer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98386
Exclusive, Channel 6
Called Party Number i = 0x81, '777333'
Plan:ISDN, Type:Unknown
1w2d: %LINK-3-UPDOWN: Interface Serial1/0:5, changed state to up
1w2d: ISDN Se1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8005
Channel ID i = 0xA98386
Exclusive, Channel 6
1w2d: ISDN Se1/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x8005
Channel ID i = 0xA98386
Exclusive, Channel 6
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