06-04-2013 03:46 AM - edited 03-03-2019 07:05 AM
Hi,
Recently i ran into some issue when processing a RMA for Cisco 3925 router.
I've RMAed the chassis but the i got the part, it didnt have a system board.
When i contacted Cisco, they mentioned that the system board can/must be RMAed separately.
Is there any documentation or list for Cisco Products that has system board as a FRU?
Thanks
06-04-2013 08:51 AM
C3900-SPE100/K9=
To avoid issues like that it is better to work with a reputable consultant, or Certified Cisco Partner.
06-04-2013 07:54 PM
There is no separate list for this. It would be better if work with ATP.
06-05-2013 03:16 AM
Ravi Singh wrote:
There is no separate list for this. It would be better if work with ATP.
There is indeed, read my answer above.
06-04-2013 11:51 PM
Recently i ran into some issue when processing a RMA for Cisco 3925 router.
I've RMAed the chassis but the i got the part, it didnt have a system board.
Before the replacment part/unit is shipped, you always get a shipping document in an email. This document will list down what item(s) are being shipped.
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