03-23-2013 09:53 PM - edited 03-03-2019 07:00 AM
I need to get the latest firmware for a 2811 router but I am unable to download it. Can someone advise the best way to get hold of this can I just contact a local Cisco reseller n Monday or is it more complicated than that?
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03-24-2013 11:04 AM
It is slightly more complicated than just contacting a reseller and requesting software. To get the software you need a maintenance contract. The reseller may be able to sell you a maintenance contract. And once that is in place you need to get your Cisco ID associated with the contract. Then you can download the software.
HTH
Rick
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03-24-2013 11:04 PM
As of today, no new maintenance contracts can be bought for ISR G1 routers.
http://www.cisco.com/en/US/prod/collateral/routers/ps5854/eol_c51-631228.html
In any case the best approach for anything related to Cisco, is to always work with a reputable consultant, or certified Cisco partner.
03-24-2013 11:04 AM
It is slightly more complicated than just contacting a reseller and requesting software. To get the software you need a maintenance contract. The reseller may be able to sell you a maintenance contract. And once that is in place you need to get your Cisco ID associated with the contract. Then you can download the software.
HTH
Rick
Sent from Cisco Technical Support iPhone App
03-24-2013 11:04 PM
As of today, no new maintenance contracts can be bought for ISR G1 routers.
http://www.cisco.com/en/US/prod/collateral/routers/ps5854/eol_c51-631228.html
In any case the best approach for anything related to Cisco, is to always work with a reputable consultant, or certified Cisco partner.
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