Gigastack uplink failure

[ayram23]

Dear All,

We have three Cisco 3550 - 24 PWR (inline power switch )switch with Giga stack uplink connection.

We are facing problem with uplink connection. The uplink goes down after working properly for few hours. When we restart the switch, the uplink works fine for few hours and then it goes down.

Kindly help us in resolving the same.

Thanks and Regards,

R. Rajaraman.

[ybajpai]

Hello Rajaram,

You will have to login to the switch and get some output form the switches before you reset it. Once you reset the switch, we lose the exact cause why the ports go DOWN.

The next time you see this issue, capture a 'show tech' before you proceed with your workaround for a reload.

[ayram23]

Hi Bajpai,

Thanks for the reply.

I used the command "Show tech" ....The output was displayed in a faster manner.....I'm not able to review anything.......But how will i be able to save the output given by the switch......?

Regards,

R. Rajaraman.