HELP!!!Why WS-X5403 can't come online on Catalyst5513?

chenyx · ‎12-25-2003

The catalyst 5513 with the Supervior II can not identify the Gigabitethernet Module WS-X5403.

The CatOS version is 5.5(16).Cisco web indicates that the version can SUPPORT the WS-X5403 module,but actually the module never be identified by the supervisor and what is more that there is a system message in the console window showing "Module 2 is supervisor module". What is the reason? Any points have I ignored?

I have been working on this for successive 10 hours and it will be morning now. In 2-3 hours I will have no chance to work on it any longer since it is a productive network.

Wish someone can help me in time!

Thank you very much!

subbarao.s · ‎12-25-2003

Can you paste show mod and sh ver output?

Also in which slot you inseted GIG module.

chenyx · ‎12-25-2003

Hi,subbarrao:

Thanks a lot for response me!!!

I tried to insert the WS-X5403 module into module 2,4,5 three different slots. But it displays "Module 2 (or 4,5) is supervisor module" and can not be identifid by the Catalyst 5513.

I also tried different software version of cat5000-sup.5-5-19.bin (5-5-16,5-5-14,5-5-4a,5-2-7a),no one selection can resolve the problem!

But Cisco web those version can all SUPPORT the module. What is the reason?

The show mod and show ver as following with versioin 5-5-19:

****************** show version ******************

WS-C5500 Software, Version McpSW: 5.5(19) NmpSW: 5.5(19)

NMP S/W compiled on Mar 27 2003, 17:25:19

MCP S/W compiled on Mar 27 2003, 17:28:15

System Bootstrap Version: 5.1(2)

Hardware Version: 1.4 Model: WS-C5500 Serial #: 069081461

Mod Port Model Serial # Versions

--- ---- ---------- --------- ----------------------------------------

1 2 WS-X5509 013484618 Hw : 2.8

Fw : 5.1(2)

Fw1: 4.3(1)

Sw : 5.5(19)

WS-F5511 013423293 Hw : 1.1

2 24 WS-X5225R 013457040 Hw : 3.3

Fw : 4.3(1)

Sw : 5.5(19)

DRAM FLASH NVRAM

Module Total Used Free Total Used Free Total Used Free

------ ------- ------- ------- ------- ------- ------- ----- ----- -----

1 32768K 15356K 17412K 8192K 7168K 1024K 256K 179K 77K

Uptime is 0 day, 0 hour, 12 minutes

****************** show module ******************

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 2 100BaseTX Supervisor WS-X5509 yes ok

2 2 24 10/100BaseTX Ethernet WS-X5225R no ok

Mod Module-Name Serial-Num

--- ------------------- --------------------

1 SupervisorII(100Bas 00013484618

2 BackBone/Hub/Host(1 00013457040

Mod MAC-Address(es) Hw Fw Sw

--- -------------------------------------- ------ ---------- -----------------

1 00-d0-ff-77-28-00 to 00-d0-ff-77-2b-ff 2.8 5.1(2) 5.5(19)

2 00-50-80-1d-8a-68 to 00-50-80-1d-8a-7f 3.3 4.3(1) 5.5(19)

Mod Sub-Type Sub-Model Sub-Serial Sub-Hw

--- -------- --------- ---------- ------

1 EARL 1+ WS-F5511 0013423293 1.1