Managing Catalyst 4506 witch CWW6.1

[jboite]

Inside CWW6.1, Ciscoview application works fine with a catalyst 4506, but the "Show command" and "Threshold Manager" doesn't works with this device, a message "unsupported device" is displayed. However, in the release note the catalyst 4506 (OID 1.3.6.1.4.1.9.502) is supported with all the applications. Where is the error ??

[rmushtaq]

Make sure that you have installed the latest device package for this device from: http://www.cisco.com/cgi-bin/Software/CiscoView/cvplanner.cgi

[jboite]

The latest package (v 7.0) is used and the device expanded view is correctly diplayed. I've plugged in a protocol analyzer and the exchange between the Ciscoworks station and the Catalyst 4506 (with show command or threshold manager) stop immediatly after the answer to the first snmp get request. The smp answer sent by the Catalyst is the OID (1.3.6.1.4.1.9.1.502)

[jboite]

The problem is solved. I've loaded the "nmidb.1.0.082" package and with this package the "Threshold Manager" and "Show Command" works correctly. This package add the new devices to the Ciscoworks Windows application.