04-15-2002 06:29 AM - edited 03-01-2019 09:18 PM
I am having problems with a couple of dialin access routers. They are 3640s. One server is dropping connections after just a few minutes. The other has single mica modems getting flagged as "bad" now and then.
I would like to set up logging on both, but I need some ideas on what to debug and how to send the data to an internal file server.
Thanks.
04-15-2002 11:46 AM
For the router dropping connections, it could
be related to interesting traffic not defined
appropriately. A config will give us more clues. For the MICAs going BAD problem, make
sure you have portware 2.7.3.0 running on
them.
04-15-2002 08:29 PM
Here is the place you will find the document for "troubleshooting modems"
http://www.cisco.com/warp/public/471/index_14280.html
Now to troubleshoot "dropping connections", try to increase the idle-timeout.
If you are getting the mica modem BAD frequently, try to open a case for that and get the help from cisco's tac engineers.
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