SmartNET infos?

[martin.richard]

Is there a web page on cisco.com from which we can enter a switch's serial and see if its currently covered by a support contract ?

Thanks!!

[Prashanth Krishnappa]

Yes..Select Serial number in the pull down

http://www.cisco.com/cgi-bin/front.x/scccibdispatch?AppName=ContractAgent&Form=Home

[martin.richard]

Thanks a lot !

I keep getting Java null exceptions.. I'm just wondering if this could be related to the fact that I have no contracts linked with my accnt -- I've been asked to confirm that a list of switches are not under any contracts, so I have no contract #.. Can I use the tool to just verify any cisco serial, even if they have no relation whatsoever to a (possibly) existing support contract or my cco login ??

[Prashanth Krishnappa]

Try this

http://www.cisco.com/public/scc/

Click on "Login to SCC". Let me know if this works. You'll need a valid CCO account