C3548-XL with the IOS 120-5.WC3b

abenanti · ‎03-26-2003

I upgrade the C3548-XL with the IOS 120-5.WC3b. The Router doesn’t know the Fast Ethernet anymore. Although it knows the Giagabit Ethernet! The bizarre thing about this is if I make a show version it shows me the “48 FastEthernet/IEEE 802.3 interface(s) and 2 Gigabit Ethernet/IEEE 802.3 interface(s)” but not when I do a show running-config. When it starts up a lot of error comes saying FOUND an unknown transceiver on port ..

Did anyone make the same experience?

thanks andrea

milan.kulik · ‎03-27-2003

Hi,

what is the "show start" output?

It looks like your startup config might be damaged.

What is the "show flash" output?

Have the upgrade process passed correctly without any problem?

Was it done via CLI or CMS (VSM)?

Regards,

Milan

abenanti · ‎03-27-2003

hi milan

the startup-config shows the fastethernet port .

with the sh flash conmmand it shows the right ios version but not a ...diag.... file. do you know what I mean with the ...diag...

sh flash:

I have :

c3500xl-c3h2s-mz.120-5.WC3b.bin

and on another switch which works i have:

c3500xl-c3h2s-mz.120-5.WC3b.bin

c3500XL-diag-mz-120-5.3.WC.1

can that be the problem?

the upgrade was done via CLI

ciao andrea

milan.kulik · ‎03-27-2003

Hi Andrea,

you don't need a diag file at all. If there is a diag file on your switch it's just left as a remain of Cisco factory testing and you can delete it.

Have you followed all steps of the CLI upgrade procedure

http://cco-rtp-1.cisco.com/en/US/products/hw/switches/ps637/prod_release_note09186a0080099818.html#94646

correctly? Havent't you missed any step?

What is the complete sh flash output?

And complete sh ver output?

What is the output of sh post?

Regards,

Milan

abenanti · ‎03-31-2003

Hi Milan

I did not miss any step.

Here the Output:

Show Post:

Switch#sh post

C3500XL POST FAILURE: Ethernet Controller Test: Failed

C3500XL POST FAILURE: MII Test: Failed

----------------------------------------------------------------------------

Show Version:

Cisco Internetwork Operating System Software

IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 12.0(5)WC3b, RELEASE SOFTWARE (fc1)

Compiled Fri 15-Feb-02 10:51 by antonino

Image text-base: 0x00003000, data-base: 0x00337600

ROM: Bootstrap program is C3500XL boot loader

Switch uptime is 6 minutes

System returned to ROM by reload

System image file is "flash:c3500xl-c3h2s-mz.120-5.WC3b.bin"

cisco WS-C3548-XL (PowerPC403) processor (revision 0x01) with 16384K/1024K bytes of memory.

Processor board ID FAB0529M0B4, with hardware revision 0x00

Last reset from warm-reset

Processor is running Enterprise Edition Software

Cluster command switch capable

Cluster member switch capable

48 FastEthernet/IEEE 802.3 interface(s)

2 Gigabit Ethernet/IEEE 802.3 interface(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:06:D7:6C:D9:80

Motherboard assembly number: 73-3903-08

Power supply part number: 34-0971-01

Motherboard serial number: FAB0528B43F

Power supply serial number: PAC052303ZG

Model revision number: A0

Motherboard revision number: B0

Model number: WS-C3548-XL-EN

System serial number: FAB0529M0B4

Configuration register is 0xF

---------------------------------------------------------------------------

Flash:

Directory of flash:/

2 -rwx 1751867 Nov 25 2002 13:10:23 c3500xl-c3h2s-mz.120-5.WC3b.bin

3 -rwx 2762 Mar 07 1993 22:45:03 config.text

165 -rwx 736 Nov 20 2002 13:39:59 vlan.dat

166 -rwx 315 Nov 25 2002 13:13:02 env_vars

----------------------------------------------------------------------------------------

Power On:

Proceed with reload? [confirm]

*Mar 7 22:45:19: %SYS-5-RELOAD: Reload requested

C3500XL Boot Loader (C3500-HBOOT-M) Version 12.0(5.3)WC(1), MAINTENANCE INTERIM SOFTWARE

Compiled Mon 30-Apr-01 07:51 by devgoyal

starting...

Base ethernet MAC Address: 00:06:d7:6c:d9:80

Xmodem file system is available.

Initializing Flash...

flashfs[0]: 4 files, 1 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 3612672

flashfs[0]: Bytes used: 1757696

flashfs[0]: Bytes available: 1854976

flashfs[0]: flashfs fsck took 3 seconds.

...done Initializing Flash.

Boot Sector Filesystem (bs:) installed, fsid: 3

Parameter Block Filesystem (pb:) installed, fsid: 4

Loading "flash:c3500xl-c3h2s-mz.120-5.WC3b.bin"...########################################################################################################################################################################

File "flash:c3500xl-c3h2s-mz.120-5.WC3b.bin" uncompressed and installed, entry point: 0x3000

executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 12.0(5)WC3b, RELEASE SOFTWARE (fc1)

Compiled Fri 15-Feb-02 10:51 by antonino

Image text-base: 0x00003000, data-base: 0x00337600

Initializing C3500XL flash...

flashfs[1]: 4 files, 1 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 3612672

flashfs[1]: Bytes used: 1757696

flashfs[1]: Bytes available: 1854976

flashfs[1]: flashfs fsck took 3 seconds.

flashfs[1]: Initialization complete.

...done Initializing C3500XL flash.

C3500XL POST: System Board Test: Passed

C3500XL POST: Daughter Card Test: Passed

C3500XL POST: CPU Buffer Test: Passed

C3500XL POST: CPU Notify RAM Test: Passed

C3500XL POST: CPU Interface Test: Passed

C3500XL POST: Testing Switch Core: Passed

C3500XL POST: Testing Buffer Table: Passed

C3500XL POST: Data Buffer Test: Passed

C3500XL POST: Configuring Switch Parameters: Passed Error.

Failed address lines - walking ones.

sent:

0x00000: 0x0 0x0 0x0 0x0 0x0 0x0

0x00001: 0x1 0x1 0x1 0x1 0x1 0x1

0x00002: 0x2 0x2 0x2 0x2 0x2 0x2

0x00004: 0x3 0x3 0x3 0x3 0x3 0x3

0x00008: 0x4 0x4 0x4 0x4 0x4 0x4

0x00010: 0x5 0x5 0x5 0x5 0x5 0x5

0x00020: 0x6 0x6 0x6 0x6 0x6 0x6

0x00040: 0x7 0x7 0x7 0x7 0x7 0x7

0x00080: 0x8 0x8 0x8 0x8 0x8 0x8

0x00100: 0x9 0x9 0x9 0x9 0x9 0x9

0x00200: 0xA 0xA 0xA 0xA 0xA 0xA

0x00400: 0xB 0xB 0xB 0xB 0xB 0xB

0x00800: 0xC 0xC 0xC 0xC 0xC 0xC

0x01000: 0xD 0xD 0xD 0xD 0xD 0xD

0x02000: 0xE 0xE 0xE 0xE 0xE 0xE

0x04000: 0xF 0xF 0xF 0xF 0xF 0xF

0x08000: 0x10 0x10 0x10 0x10 0x10 0x10

0x10000: 0x11 0x11 0x11 0x11 0x11 0x11

recv:

0x00000: 0x0 0x0 0x0 0x0 0x0 0x0

0x00001: 0x1 0x1 0x1 0x1 0x1 0x1

0x00002: 0x2 0x2 0x2 0x2 0x2 0x2

0x00004: 0x3 0x3 0x3 0x3 0x3 0x3

0x00008: 0x4 0x4 0x4 0x4 0x4 0x4

0x00010: 0x5 0x5 0x5 0x5 0x5 0x5

0x00020: 0x6 0x6 0x6 0x6 0x6 0x6

0x00040: 0x7 0x7 0x7 0x7 0x7 0x7

0x00080: 0x8 0x8 0x8 0x8 0x8 0x8

0x00100: 0x9 0x9 0x9 0x9 0x9 0x9

0x00200: 0xA 0xA 0xA 0xA 0xA 0xA

0x00400: 0xB 0xB 0xB 0xB 0xB 0xB

0x00800: 0xC 0xC 0xC 0xC 0xC 0xC

0x01000: 0xD 0xD 0xD 0xD 0xD 0xD

0x02000: 0xE 0x6 0xE 0xE 0xE 0xE

0x04000: 0xF 0xF 0xF 0xF 0xF 0xF

0x08000: 0x10 0x10 0x10 0x10 0x10 0x10

0x10000: 0x11 0x11 0x11 0x11 0x11 0x11

GDS RA POST: RAM Failed Address line test

Del Mar Failure (4th Del Mar): Failed Address RAM Table POST

C3500XL POST FAILURE: Failed Address RAM Table POST

C3500XL POST FAILURE: Ethernet Controller Test: Failed

C3500XL POST FAILURE: Failed Address RAM Table POST

C3500XL POST FAILURE: MII Test: Failed

C3500XL POST FAILURE: Error waiting for Ethernet Controller and SW_PARAMS

C3500XL POST FAILURE: Initialization/POST failed

C3500XL POST FAILURE: AT: Failing because system POST failed

cisco WS-C3548-XL (PowerPC403) processor (revision 0x01) with 16384K/1024K bytes of memory.

Processor board ID FAB0529M0B4, with hardware revision 0x00

Last reset from warm-reset

Processor is running Enterprise Edition Software

Cluster command switch capable

Cluster member switch capable

48 FastEthernet/IEEE 802.3 interface(s)

2 Gigabit Ethernet/IEEE 802.3 interface(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:06:D7:6C:D9:80

Motherboard assembly number: 73-3903-08

Power supply part number: 34-0971-01

Motherboard serial number: FAB0528B43F

Power supply serial number: PAC052303ZG

Model revision number: A0

Motherboard revision number: B0

Model number: WS-C3548-XL-EN

System serial number: FAB0529M0B4

mac-address-table aging-time 0

^

% Invalid input detected at '^' marker.

Press RETURN to get started!

C3500XL INIT: Complete

FOUND an unknown transceiver on port 0

00:00:13: %LINK-4-ERROR: is experiencing errorsFOUND an unknown transceiver on port 1

FOUND an unknown transceiver on port 2

FOUND an unknown transceiver on port 3

FOUND an unknown transceiver on port 4

FOUND an unknown transceiver on port 5

FOUND an unknown transceiver on port 6

FOUND an unknown transceiver on port 7

FOUND an unknown transceiver on port 27

FOUND an unknown transceiver on port 28

FOUND an unknown transceiver on port 29

FOUND an unknown transceiver on port 30

FOUND an unknown transceiver on port 31

FOUND an unknown transceiver on port 32

FOUND an unknown transceiver on port 33

FOUND an unknown transceiver on port 34

FOUND an unknown transceiver on port 36

FOUND an unknown transceiver on port 37

FOUND an unknown transceiver on port 38

FOUND an unknown transceiver on port 39

FOUND an unknown transceiver on port 40

FOUND an unknown transceiver on port 41

FOUND an unknown transceiver on port 42

FOUND an unknown transceiver on port 43

FOUND an unknown transceiver on port 45

FOUND an unknown transceiver on port 46

FOUND an unknown transceiver on port 47

FOUND an unknown transceiver on port 48

FOUND an unknown transceiver on port 49

FOUND an unknown transceiver on port 50

FOUND an unknown transceiver on port 51

FOUND an unknown transceiver on port 52

*Mar 1 01:00:17: %SYS-5-CONFIG: Configured from NVRAM by console

*Mar 1 01:00:17: %SYS-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 12.0(5)WC3b, RELEASE SOFTWARE (fc1)

Compiled Fri 15-Feb-02 10:51 by antonino

User Access Verification

Password:

Regards

Andrea

milan.kulik · ‎03-31-2003

It's really strange.

I see two suspicious lines in the output:

a) C3500XL POST: Configuring Switch Parameters: Passed Error.

b) mac-address-table aging-time 0

^

% Invalid input detected at '^' marker.

So it seems to me there might be a damaged startup config in your switch.

If there is mac-address-table aging-time 0 - this might make the switch totally confused.

I would try to clear the startup config (wr erase) and reload the switch again.

Maybe this helps.

Regards,

Milan

abenanti · ‎03-31-2003

Hi Milan

Many thanks for your help.

That with the config was a good think. But even that didn' t bring the

result which I hoped.

I'm going to send the switch to cisco.

Ciao

Andrea

milan.kulik · ‎04-01-2003

Hi Andrea,

before sending the switch to Cisco I would try to either downgrade it back to previous IOS version or upgrade it to the latest IOS (there is 12.0.5.WC7 available on CCO).

Sending the device to Cisco is always the last step.

Another idea: Have you checked the boot variables (sh boot)?

Regards,

Milan

rburkhard · ‎09-02-2003

Hello Milan,

I have same issue with a customer switch, where mac-addressing aging-time is 0 (zero). As I saw, this feature could be set by config. My question: How many second is the default value; means could I only set aging-time to this value, without load the whole configuration.

Thanks for help

Regards Ruedi