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catalyst 5505 supervisor engine minor hardware problem

takaiwana
Level 1
Level 1

Hi,

my catalsy 5505 switching is reporting a minor hardware problem on booting and it keeps on rebooting. here is a sample of what i captured when it is booting:

System Bootstrap, Version 5.1(2)

Copyright (c) 1994-1999 by cisco Systems, Inc.

Presto processor with 32768 Kbytes of main memory

Autoboot executing command: "boot bootflash:cat5000-sup3.5-1-1.bin"

CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC

Loading Network Management Processor image

Uncompressing file: ############################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################

System Power On Diagnostics

NVRAM Size ....................512 KB

ID Prom Test ..................Passed

DPRAM Size ....................16KB

DPRAM Data 0x55 Test ..........Passed

DPRAM Data 0xaa Test ..........Passed

DPRAM Address Test ............Passed

Clearing DPRAM ................Done

System DRAM Memory Size .......32MB

DRAM Data 0x55 Test ...........Passed

DRAM Data 0xaa Test ...........Passed

DRAM Address Test ............Passed

Clearing DRAM .................Done

EARLIII .......................Present

EARLIII RAM Test ..............Passed

EARL Serial Prom Test .........Passed

Level2 Cache ..................Present

Level2 Cache test..............Passed

Boot image: bootflash:cat5000-sup3.5-1-1.bin

Downloading epld sram device please wait ...

Programming successful for Altera 10K50 SRAM EPLD

Minor hardware problem in Module # 1

Use 'show test 1' to see results of tests.

Running System Diagnostics from this Supervisor (Module 1)

This may take up to 2 minutes....please wait

Minor hardware problem in Module # 1

Use 'show test 1' to see results of tests.

Cisco Systems Console

C

Enter password:

Switching bus Timeout NMI

BUS A Last Card Grant(Slot No) = 1

BUS B Last Card Grant(Slot No) = 0

BUS C Last Card Grant(Slot No) = 0

Bus B caused NMI

Bus C caused NMI

Interrupt occurred on Mar 01 1993 03:44:35

Software version = 5.1(1)

Process ID #8, Name = PortConfigProce

process stack top = 81ff2800, stack pointer = 81ff25f0

cause = 00000000

Interrupt exception happened

EPC: 8002BCD4

Stack content:

sp+00: 803C2E80 00000000 0000012C 80427148

sp+10: BFC00D98 803C2D94 807F4CC0 807F4D14

sp+20: 0000003C 81FF2620 81FF2620 803DBBF8

sp+30: 00000002 00000001 8091D240 00000008

sp+40: 00000010 803D5D70 81FF2640 803DAEBC

sp+50: 00000000 00000005 00000002 00000004

sp+60: 00000000 00000004 81FF2660 803D2D4C

sp+70: 81FF26A0 80912060 00000002 00000001

sp+80: 00000001 00000000 81FF2680 803D340C

sp+90: 81FF26A0 00000005 809149E4 81FF26A0

sp+A0: 00000005 00000000 00000000 80416904

sp+B0: 00000000 00000001 00000004 00000005

sp+C0: 00000013 00000000 00000000 00000002

sp+D0: 00000000 00000000 00000000 00000000

sp+E0: 00000000 00000000 00000000 00000000

sp+F0: 00000000 00000000 00000000 00000000

Register content:

Status: 24410000 Cause: 00009000

AT: A0000000

V0: 80020D00 V1: 00000000

A0: 00000004 A1: BE0006DC

A2: 0000012C A3: A0876B24

T0: 00007C01 T1: 34017C21

T2: 80020800 T3: FFFF00FF

T4: FFFDFFFF T5: 00000080

T6: 00000000 T7: 00000000

S0: 00000000 S1: 00000000

S2: 00000000 S3: 00000000

S4: 00000000 S5: 00000000

S6: 00000000 S7: 00000000

T8: 00000001 T9: 7BF0405F

K0: 3041D001 K1: 30410000

GP: 8073F148 SP: 81FF25F0

S8: 81FF2608 RA: BFC02668

HIGH: 00008CCC LOW: CCCD8CC0

BADVADDR: 00200509 ERR EPC: 803C2E20

Call Trace(bottom of the stack to top):

0x803c2d8c: jal 0x803c2e80

0x803dbbf0: jal 0x803c2d50

0x803daeb4: jal 0x803dba84

0x803d2d44: jal 0x803dad70

0x803d3404: jalr r2

0x80418834: jalr r2ÿ

System Bootstrap, Version 5.1(2)

Copyright (c) 1994-1999 by cisco Systems, Inc.

how best can this be resolved.

regards,

ronnie

1 Reply 1

Prashanth Krishnappa
Cisco Employee
Cisco Employee

Possible bad hardware. Could be poor seating, bad Sup or a bad slot. Make sure the Sup is fully seated and thumb screws tightened. To narrow the problem down,

1)Try reseating the Supervisor

2)Try the Supervisor in slot 2