07-09-2012 12:48 PM
I can't see it on the Chassis
Solved! Go to Solution.
07-10-2012 08:10 AM
The part number for the USRM doesn’t depend on the underlying hardware, but what the software is licensed for. So it doesn’t seem to matter if it’s a Dell PowerEdge 850 or a PowerEdge R210. If you “cat” the “license.conf” file on the USRM, you’ll get something like this:
# cat /opt/usrm/ConfigFiles/license.conf
SACISCO:RELEASE
SYSTEMNAME:ERM/SdvSm
COMPONENT:SdvSm
COMPONENT:McmisServer
COMPONENT:NgodSdvMcp
COMPONENT:NgodCdfSdvMcp
COMPONENT:S6Server
COMPONENT:D6
PLATFORM:SdbServerAgent
STBMAX:20000
MAXQAMCHANNELS:1000
PARTNUMBER:4020842132000
LICENSE:178104872
The part number appears as:
4020842132000
…but should be reformatted as follows for the RMA:
4020842.132.000.AA
In many cases, the USRM will be dead, and you won’t be able to look at the license file. But all your USRMs are probably licensed the same, so just get the part number off one of your working USRMs and then reformat it with the dots and the “.AA” at the end.
07-10-2012 08:10 AM
The part number for the USRM doesn’t depend on the underlying hardware, but what the software is licensed for. So it doesn’t seem to matter if it’s a Dell PowerEdge 850 or a PowerEdge R210. If you “cat” the “license.conf” file on the USRM, you’ll get something like this:
# cat /opt/usrm/ConfigFiles/license.conf
SACISCO:RELEASE
SYSTEMNAME:ERM/SdvSm
COMPONENT:SdvSm
COMPONENT:McmisServer
COMPONENT:NgodSdvMcp
COMPONENT:NgodCdfSdvMcp
COMPONENT:S6Server
COMPONENT:D6
PLATFORM:SdbServerAgent
STBMAX:20000
MAXQAMCHANNELS:1000
PARTNUMBER:4020842132000
LICENSE:178104872
The part number appears as:
4020842132000
…but should be reformatted as follows for the RMA:
4020842.132.000.AA
In many cases, the USRM will be dead, and you won’t be able to look at the license file. But all your USRMs are probably licensed the same, so just get the part number off one of your working USRMs and then reformat it with the dots and the “.AA” at the end.
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