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d9036 not responding

normannasty
Level 1
Level 1

Hello,

 

We have a d9036 which is not want to work anyway. I'M able to add ip address for eth1 and its pinging but web UI not reachable.

I tried this: 

more /sys/devices/virtual/misc/pcie-slot-ctrl0/info

 

Driver: pcie_slot_ctrl: v0.0.10 (May  1 2013 20:05:06) (exclusive access)

Slot1: Card Present = --   Power = ---   Current = ---   3V3 = 0  12V = 0  RST = 1  TP = 0  State = Off,empty

Slot2: Card Present = Yes  Power = Good  Current = Good  3V3 = 1  12V = 1  RST = 0  TP = 0  State = On,link-up

Slot3: Card Present = Yes  Power = Good  Current = Good  3V3 = 1  12V = 1  RST = 0  TP = 0  State = On,link-up

Slot4: Card Present = --   Power = ---   Current = ---   3V3 = 0  12V = 0  RST = 1  TP = 0  State = Off,empty

Slot5: Card Present = Yes  Power = Good  Current = Good  3V3 = 1  12V = 1  RST = 0  TP = 0  State = On,link-up

Slot6: Card Present = Yes  Power = Good  Current = Good  3V3 = 1  12V = 1  RST = 0  TP = 0  State = On,link-up

Registers: Interrupt status = 0x00FFFFFF

           Interrupt mask   = 0x00771771

           Slot status      = 0x00443443

           Slot control     = 0x00FF8FF8

Interrupts: Count = IRQ=0 (Last=0) PCIe=0 (Last=0, Payload_size=512)

 

 

Then I tried this:

get_mvp_hosts

 

And nothing happened.

 

Can anyone give me guideance who to make it work?

 

 

1 Reply 1

kusridha
Level 1
Level 1

Please open a case with Cisco TAC and an engineer from Cisco TAC will assist you. You can find TAC contact numbers at http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html