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Problems with Sybase Database for Collection Manager in SCE2020

emencia
Level 1
Level 1

We have problems with Sybase Database for Collection Manager in a SCE2020. The status is:

CM sybase error.png

[root@btl-sce-cm log]# ~scmscm/setup/alive.sh STATUS OK [root@btl-sce-cm monitor]# ./monitor.sh -a -d Test: 01db_up.sh. Status: FAIL. Message: DB is not running Test: 02cm_up.sh. Status: PASS. Message: CM is running Test: 03free_db.sh. Status: PASS. Message: 99% free space in data db Test: 04free_log.sh. Status: PASS. Message: 99% free space in log db Test: 05cm_persistent_buffers.sh. Status: FAIL. Message: The following directory/ies have more than 500 files in them - JDBCAdapter TAAdapter [root@btl-sce-cm monitor]# ~scmscm/scripts/dbtables.sh /home/scmscm/scripts/common.sh: line 43: /root/cm/bin/cm: is a directory Executing query ... /home/scmscm/scripts/dbtables.sh: line 83: /root/cm/bin/cm: is a directory [root@btl-sce-cm monitor]# df -k Filesystem           1K-blocks      Used Available Use% Mounted on /dev/mapper/VolGroup00-LogVol00                      149559596 138280700   3681636  98% / /dev/sda1               101086     20685     75182  22% /boot none                   1036624         0   1036624   0% /dev/shm

We restored the Sybase database, but we have problems to access the database from Collection Manager and we can't obtain reports from SCE 2020. Here is the info: Problem Details: The SCA Reporter cannot generate Reports, the CM diagnostics show the following: [root@btl-sce-cm ~]# ~scmscm/setup/alive.sh STATUS OK [root@btl-sce-cm ~]# ~scmscm/scripts/dbfree.sh Name                    % Data Free % Log Free ---------------------- ----------- ---------- Database                        55      99 [root@btl-sce-cm ~]# ~scmscm/scripts/dbtables.sh /home/scmscm/scripts/common.sh: line 43: /root/cm/bin/cm: No such file or directory Executing query ... /home/scmscm/scripts/dbtables.sh: line 83: /root/cm/bin/cm: No such file or directory [root@btl-sce-cm ~]# ~scmscm/setup/monitor/monitor.sh -d -a Test: 01db_up.sh. Status: FAIL. Message: DB is not running Test: 02cm_up.sh. Status: PASS. Message: CM is running Test: 03free_db.sh. Status: PASS. Message: 55% free space in data db Test: 04free_log.sh. Status: PASS. Message: 99% free space in log db Test: 05cm_persistent_buffers.sh. Status: FAIL. Message: The following directory/ies have more than 500 files in them - JDBCAdapter Message was edited by: EMILIO MENCIA

15 Replies 15

My problem repeat every day after 23:15 o'clock. SCA BB don't show graphics (Global Bandwidth per Service) and other

(user scmscm)

Test: 01db_up.sh. Status: PASS. Message: db is up

Test: 02cm_up.sh. Status: PASS. Message: CM is running

test 03free_db.sh output was invalid, cannot parse status/message

Test: 03free_db.sh. STATUS: Unknown. Message: Unknown state returned

test 04free_log.sh output was invalid, cannot parse status/message

Test: 04free_log.sh. STATUS: Unknown. Message: Unknown state returned

Test: 05cm_persistent_buffers.sh. Status: FAIL. Message: The following directory/ies have more than 500 files in them - JDBCAdapter

(from root)

Test: 01db_up.sh. Status: FAIL. Message: DB is not running

Test: 02cm_up.sh. Status: PASS. Message: CM is running

test 03free_db.sh output was invalid, cannot parse status/message

Test: 03free_db.sh. STATUS: Unknown. Message: Unknown state returned

test 04free_log.sh output was invalid, cannot parse status/message

Test: 04free_log.sh. STATUS: Unknown. Message: Unknown state returned

Test: 05cm_persistent_buffers.sh. Status: FAIL. Message: The following directory/ies have more than 500 files in them - JDBCAdapter

I do this -

(user scmscm)

/home/scmscm/cm/bin/cm restart --- solve my problem but restart cm every day bad idea

after cm restart

Test: 01db_up.sh. Status: PASS. Message: db is up

Test: 02cm_up.sh. Status: PASS. Message: CM is running

test 03free_db.sh output was invalid, cannot parse status/message

Test: 03free_db.sh. STATUS: Unknown. Message: Unknown state returned

test 04free_log.sh output was invalid, cannot parse status/message

Test: 04free_log.sh. STATUS: Unknown. Message: Unknown state returned

Test: 05cm_persistent_buffers.sh. Status: PASS. Message: All Adapter persistent buffers are in Normal state

vi /home/scmscm/cm/logs/cm.log

.................many message like that...

2012-09-13 09:53:41,491 [Thread-9] WARN com.cisco.scmscm.buffer.PersistentBuffer - Persistent Buffer: deleting before read: /home/scmscm/cm/adapters/JDBCAdapter/74.rdr

2012-09-13 09:53:42,544 [Thread-9] WARN com.cisco.scmscm.buffer.PersistentBuffer - Persistent Buffer: deleting before read: /home/scmscm/cm/adapters/JDBCAdapter/75.rdr

I have low experience with CM . What shoud I do?