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Badge Facility Code Mismatch

Steve Warren
Level 1
Level 1

We have cisco physical access manager and gateway running version 1.1.0 software.  The gateway has been register with the pam server and a 10 Wire Wiegand template attached.  We have also created a location and added a door to that location. The dooor was also added to a access policy permiting access to the door.  User was created and assigned to a badge.  The access policy created was also assigned to the badge.

The badge is a microprox tag and the card reader is a HID MiniProx.  When I swipe the tag the pam server displays the following error message:

Door Deny Access Badge Facility Code Mismatch

I did enter the facility code as displayes on the tag.

I have a couple of questions:

Should I wire the following devices as normally open or normally close:

Door sensor

REX

Card reader

Door Lock

1 Reply 1

Steve Warren
Level 1
Level 1

Finally got it to work. Apparently the facility code is a single digit. The lock does not change to unlock after pressing the rex button.