Physical Security

Hianyone know if VSM support privacy mask?BRPaolo Biagioni

Is anyone having issues focusing the new series cameras through a vpn?  I have no issus with the old 26xx series cameras.  I have reinstalled the new Cisco Camera Viewer plugin.  We have multiple sites that have these cameras and we are also having t...

With VSM 7.0.1 after you created a new user account in OM. When you launch SASD(the client) and login for the first time. A message pop-up:"Operation failed:Password expiered or user logged in for the first time. Please reset the password"but there i...

   Hello,I have a number of archives that are showing up in VSOM as running, they show up in batch admin and everything I can see that would normaly say if there was a problem shows them up, healthy and running.  When you go to the archive to view, i...

Should I be doing Suse updates on my vsom servers?  I believe I asked our installer and he said no, but I would like to confirm with the general cisco community.  If I should, are there any particular updates to avoid that are dependant for VSOM or V...

Seven HD cameras at an installation with 28 total cameras are streaming intermittently.  Log entries report the channel starts streaming then reports that the channel stops streaming only seconds later.  The other 21 cameras are 2600 SD cameras, and ...

I have 35 cameras all in the same location...7 are 4500 series and the rest are 2600 series.  They are all pointing to their own media server as an NTP server.  The time reflected in the timestamp on the 2600's is correct while the time showing in th...

has anyone had the same error when selecting options- preferences and CPAM interface then crashes with no error message ver 1.3.2

Guys I am unable to view anything in VSOM 7.  I am trying to view video on Windows Server 2008 R2 and when I try to view video I get a "MPClientXML view description pointer is null in updateView" error.  I am trying to view video in PSOM, but if I ca...

            I was curious to know if there is a way to move the text overlay that is in the upper left corner of the VSM Saftey and Security Desktop? When viewing VSM puts the camera name over top of the actual camera time stamp. It is hard to see th...

Dear All,I am having problem with Synchronizing NTP with VSOM / VSMS 7. They are co-located, and I have configured NTP both on Core Switch and a Server and pointing the VSMS to those IP, but still I am receiving error regarding the time difference.An...

Greetings,We have CPAM 1.3.2. We created a Quick Launch for some devices. A one Quick launch button do "Set door mode open" for some doors, and secondary button do "Reset door mode" for these doors.All works fine, but  how can we determine who pushed...

Hey Guys,I have been trying to find an answer to this question for a week now. I am trying to create a profile that will have access to edit badges and change the cisco access policy on the badge but only for specific heirarchal locations.  So far I ...