Camera Color.....

[Reid Ditzler]

I have a camera that is displaying everything in a "Red" tint. I have ever seen anything like this nor could I find anyother other cases so I'm turning to here to see if I should try to get it replaced.  When I put the camera in "Night Mode" it looks fine so this has got to be an iris issue. Attached is a screenshot of what I am seeing.

Thanks

Reid

[Cory Blackman]

Too low of a bit rate?  Video hue/saturation settings incorrectly adjusted in cam GUI?  Light temperature setting incorrectly

adjusted in cam GUI?  Indoor lights or filtered sunlight giving weird tint to indoor cam?

I used to get heavy greens from high-rise indoor cams due to strong window glazing/tinting.

[Reid Ditzler]

I tried all those steps, I open a TAC case and they told me to replace to RMA it

Thanks anyway

[Vance Krier]

I also had that happen once on a 4500.  Given the landscape the camera was covering, it looked like something from the MARS rover...  Also RMA'd it. 

[Scott Olsen]

Just curious what model of camera this was.  We've just began seeing a big increase in 2500 series box camera failures as the imagers have started malfunctioning and freaking out with big light changes (lights on/off in room for instance).

We actually had 3 fail within the span of 2 weeks.

[rfuller10]

We have been having this problem since deployment on the 2500 series.

[Reid Ditzler]

I had to get the camera RMA'ed I was just trying to save it.

Reid

[rfuller10]

Yeah, I had to do the same.