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Camera Color.....

Reid Ditzler
Beginner
Beginner

I have a camera that is displaying everything in a "Red" tint. I have ever seen anything like this nor could I find anyother other cases so I'm turning to here to see if I should try to get it replaced.  When I put the camera in "Night Mode" it looks fine so this has got to be an iris issue. Attached is a screenshot of what I am seeing.

Thanks

Reid

7 Replies 7

Cory Blackman
Beginner
Beginner

Too low of a bit rate?  Video hue/saturation settings incorrectly adjusted in cam GUI?  Light temperature setting incorrectly

adjusted in cam GUI?  Indoor lights or filtered sunlight giving weird tint to indoor cam?

I used to get heavy greens from high-rise indoor cams due to strong window glazing/tinting.

I tried all those steps, I open a TAC case and they told me to replace to RMA it

Thanks anyway

I also had that happen once on a 4500.  Given the landscape the camera was covering, it looked like something from the MARS rover...  Also RMA'd it. 

Scott Olsen
Frequent Contributor
Frequent Contributor

Just curious what model of camera this was.  We've just began seeing a big increase in 2500 series box camera failures as the imagers have started malfunctioning and freaking out with big light changes (lights on/off in room for instance).

We actually had 3 fail within the span of 2 weeks.

Scott Olsen Solutions Specialist Bulletproof Solutions Inc. Web: www.bulletproofsi.com

We have been having this problem since deployment on the 2500 series.

I had to get the camera RMA'ed I was just trying to save it.

Reid

Yeah, I had to do the same.

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