12-02-2014 02:08 PM
Hi everyone!
I have an issue with my VSM recordings, some cameras stop recording at random hours, suddenly stop and I can't see any event log that could make sense whats heppening. Those cameras are configured as motion recording template. Does anybody knows how I can get to the problem? Or any linux command that can help? I am new on VSM Cisco enviroment by the way.
Cameras
- IPC6400
- IPC620
- Axis Q1604
Best Regards!
VSM 7.5.1
3 Media servers
12-02-2014 02:55 PM
Was on phone with tech support on this one for 2+ hrs. The issue is addressed in bug search CSCuq48083. Recommended firmware upgrade to 2.0.3-27 and vsom to 7.5.1. So far, have only done firmware upgrade on one camera. Don't think that fixed it. Will try to do software upgrade next.
12-02-2014 04:35 PM
Hi!
I have 2.0..2 -24 nowadays, I will try with 2.0.3-27 to see it's behavior.
Thank you for reply!
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