Physical Security

Hello, I'm having an issue with one of the HDDs on one of our VSOM media servers.  It is supposed to be under contract, but apparently the serial # that I have is not the correct serial #.  Is there a way to get the serial # of the media server from ...

After recently upgrading our two VSOM Media Servers to 7.6 we are seeing every third day this core dump error in the status history. Anyone else seeing similar?

I would like to know which Axis IP Camera models ( fixed & PTZ ) can be supported by Cisco VSM 6.3.1and where to find complete list of supported 3rd party IP cameras. Tnx

When Adding a Samsung SNO-5080R Camera using a ONVIF Template I Get the Error Operation Failed : Media Server reported the error Credentials or Timesync Mismatch. The Credentials are correct and the Time is Sync to a NTP. This seems to be a common Th...

Any tunnel can be formed between two switches.connected by Point to point Line Regards,K S Venkatesh

can we upgrade vsom from version 7.2.0 to v 7.5 direct ?can IP camera frame ware work with v7.5 without any problem ?please your recommendation to upgrade from v7.2.0 to 7.5system information:VSOM version is  7.2.0VSMS version is  7.2.0IP cameras  fr...

I am running 7.2.1 on VSOM and 10 media servers.  Just bought 3 new media servers and they came with 7.2.2.  Questions...Do I upgrade to 7.2.2 or go on to 7.5?  Is there documendation on how to upgrade?  I'm guessing VSOM would be upgraded first then...

Hello Cisco team,We have Cisco Video Surveillance Operations Manager and when we have connect to the system and ping the Vsom so able to ping. so please give us solution how to resolve this issue.(IP address also set in the interface)

Hi,Can anyone explain how to connect Magnetic Lock with CPAM GW and HID Wiegand.Thanks.

CPAM client running very slow..Any troubleshooting tips?  Remote site with 20ms just crawls.  Firewall is open.   Is there a document that helps with troubleshooting client side issues? 

In VSMS server, how can delete recording from storage? and can delete some of recording, like 1 hour from all recording or 1 day?

Hi everyone, We have Cisco VSM 7.5.1 version installed. We want configure first stream only for live view, and secondary stream for recording.On template we turned off recording on first stream, and turned on recording on second strean and applied it...

I have VSMS server with 2 HDD X 3TB and there are cameras connected with it as the following:16 cameras 3520 record continuous for 14hours per day and 10hours recod in motion + 3 cameras 6000P record on motion full day.How can I calcuate storge which...