Hey Mel,
Unfortunately, you cannot change the reader template on a door that is configured. With that in mind, here is
the best method to associate the new reader;
1) Via the CPAM client Admin -> System Configuration -> Miscellaneous
Check Allow deletion of items that normally may not be disabled
Check Allow deletion of devices with events
Restart the client
2) Create new door template and built it with the new reader template
3) Remove existing door from all Access Policies it is associated with
4) Disable the existing door
5) Delete the existing door which will also delete all the devices associated with it
6) Perform apply configuration changes to the Gateway to free up the interfaces (reader, input and outputs)
7) Create a new door on that Gateway
8) Associate the same devices to the same interfaces (with the new reader in
place)
9) Add the door back into the Access Policies
Thank you,
Antonios