Hi,
I am trying to upgrade the firmware on one of my CIVS-IPC-2900 cameras.
I ran the update utility and this confirmed successful, after that I logged into VSM Management Console, from the left side I select "Camera Firmware Upgrade"I the select "Cisco SD 29XX" from Camera Firmware Type drop down and and select the camera I want to upgrade.
Browse and select "CIVS-IPC-2900-1.6.18.2084-O1.7987.ppm" then click "Start Upgrade"
Below is what I get back after:
2016-04-20 07:50:28.164 Exit status 12 (Failed to upload firmware to camera).
Status summary:
Current status code: 11 (Camera firmware upgrade process ended)
Current exit code: 12 (Failed to upload firmware to camera)
Total cameras in upgrade: 1
Completed cameras in upgrade: 0
Failed cameras in upgrade: 1
Remaining cameras: 0
ERROR: Upgrade finished without upgrading any cameras
Attached is the System Information for the camera.
Any assistance would be greatly appreciated.
Thank you in advance,
Craig