Physical Security

Is there an permanent solution of below attached screenshot?

Currently have a Cisco CIVS MSP 4RU server in need of a recovery DVD. Need a service contract to download the software. Created an open case and have been in contact with Cisco. Still waiting for a reseller partner to enable the process to move forwa...

Anybody know of the Cisco  part number for the external microphone for this camera?----Or the make and model of one that will work?

Hi, I am trying to upgrade the firmware on one of my CIVS-IPC-2900 cameras. I ran the update utility and this confirmed successful, after that I logged into VSM Management Console, from the left side I select "Camera Firmware Upgrade"I the select "Ci...

Good morning folks! We're looking to add an external storage solution of about 200TB to our data center and I get to use about 50TB of it. Please let me know what make/model you would recommend, that is supported by VSM, if you had $100k to work wit...

I am getting following error message (see in attached) when trying to check recording for the camera. On live mode, the camera is working. What might be the reason? I am using VSOM 7.6. The camera model is CIVS-IPC-3520 ,  CIVS-IPC-6000P

Hi Experts!I have some confusion with holding Mode button with cisco3560SX switch. I want to recover password and according to the Cisco documents in this model I should: "Release the Mode button after approximately 15 seconds when the SYST LED turns...

Hi everybody. Just did a 7.5 to 7.7 upgrade. Must say, it went well and I am very satisfied with the quality and features.One thing that I would like to find out: what is your experience with the copy process to distribute the upgrade packages? I fou...

Hi Experts!I have some confusion with holding Mode button with cisco3560SX switch. I want to recover password and according to the Cisco documents in this model I should: "Release the Mode button after approximately 15 seconds when the SYST LED turns...

Hi folks I had an interesting experience today while rebooting my media servers before a planned upgrade. I have 6 media servers both CPS-UCS-2RU-K9 and CPS-MSP-2RU-K9. I went to reboot them remotely (one by one, not all at the same time) but they wo...

I have a weird situation here. I was pre-loading v7.7 on my servers when I noticed one of my media servers do not list the installed software packages either from the management console (server upgrade), or the VSM (software management). Clearly it i...

Hello Support One of my camera ( CIVS - IPC - 4500E) has issue. I try to delete it and add again to VSM but still same. can some one help me to solve this issue? Please find attached screenshot.

purchased a bunch of ucs chassis to replace my aging MSP boxes on site. All my MSP servers are running VSOM 7.5.1 and the new UCS servers were on 7.6 and just got upgraded to 7.7. Did anyone do the same move? I am trying to get my users, cameras (i...