09-26-2011 08:17 AM
Hi all, has anyone had the following issue.
When running the CPAM 1.3.1 client, if I select Preferences then the client quits. There is no error message just a clean exit from the client to the desktop. Any ideas?
Solved! Go to Solution.
09-26-2011 11:14 AM
Hi Adam,
this could be java related issue. i would recommend to uninstall java installed on client machine, restart and then download/install the java from CPAM server web GUI.
let me know if this works.
Thanks
Karan Capoor
Network Consulting Engineer
Emerging Technologies PDI Help Desk
Cisco Systems, Inc.
kcapoor@cisco.com
Phone: +91-9945600533
INDIA
Office Hours: 11:00 - 19:00 IST
Office Days: Monday - Friday
Need Help? Open A Case Online: http://www.cisco.com/go/pdihelpdesk
09-26-2011 11:14 AM
Hi Adam,
this could be java related issue. i would recommend to uninstall java installed on client machine, restart and then download/install the java from CPAM server web GUI.
let me know if this works.
Thanks
Karan Capoor
Network Consulting Engineer
Emerging Technologies PDI Help Desk
Cisco Systems, Inc.
kcapoor@cisco.com
Phone: +91-9945600533
INDIA
Office Hours: 11:00 - 19:00 IST
Office Days: Monday - Friday
Need Help? Open A Case Online: http://www.cisco.com/go/pdihelpdesk
09-27-2011 05:21 AM
Thanks Karan it is now working. I uninstalled both the Java and the CPAM Client.
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