08-05-2014 05:48 AM
Hello everyone,
I have a quick question, I am attempting to access the management console of one of my media servers. After the cert screen (when i click on "Continue to this website) it just takes me to a white screen and Connection Refused in the top Left Corner.
Using V.7.2.0 on a UCS-2RU box running as an independent media server.
I have 4 other media servers exactly the same as the one mentioned, however I am not having any issues with those.
Has this happened to anyone and if so what is the workaround/fix for this issue?
Thanks in advance
-NIck
08-06-2014 05:26 AM
Interesting. Are you able to log in via SSH to the server in question (as LocalAdmin)? If so, try switching to root with:
'sudo su -'
.. then
'vscheck'
... and let us know what the results are?
08-06-2014 01:11 PM
Scott,
We were able to ssh into the server and reboot from there. I did not see your response until after we had already rebooted otherwise I would have ran the command and given you the results.
Rebooting helped as it appears some services stopped working.
08-07-2014 06:44 AM
Interesting. You can also check to see if the VSMC portal is still up if things have gone sideways... If it is, it can be used to produce a support report; which can be picked through even if a subsequent reboot then fixes the issue.
Cheers!
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