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Beginner

VSOM 6.3.1 (WIN7 64bit) [IE8 (32bit)] issues

Has anyone had issues with the new code 6.3.1 VSOM IE8 32 bit explore windows freezing the camera views?  Ever since I went to the new code 6.3.1 on my server and I restored my monitoring machine from XP 32 bit to WIN7 64 bit machine. the IE 8 widows keep freezing up on me after 2 hours of monitoring.  I have even reduced the feeds down to one feed per monitor.

I have a beast of a machine Lenovo Dual processor 2.67 GHz Xeon 8 cores with 6 GB's of ram running a 64bit WIN7 platform.  I have a Quad monitor 512 Mb ATI Fire Pro 2450 video card that shares ram from the PC totaling to 3 GB of Video Ram. All updates have been made.

There should be no reason for the issues I am having.

Any Ideas

Chuck Scudder

2 REPLIES 2
Cisco Employee

Re: VSOM 6.3.1 (WIN7 64bit) [IE8 (32bit)] issues

Hello Charles

First please make sure you have VMR enabled. Also if you have multiple monitors I advise you to try with single monitor and if the issue disappears, please open a TAC case so that further analysis can be done related with the multiple monitor issue.

Best Regards
Necati Cehreli

Beginner

Re: VSOM 6.3.1 (WIN7 64bit) [IE8 (32bit)] issues

Try IE9, let us know.

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