Problem with windows remote agent for Cisco ACS 4.2 appliance engine

[new.abden]

Hi

I have a strange problem with Cisco ACS 4.2 appliance.

The problem is that i had configured the ACS appliance with a remote agent to Integrate with Microsoft active directory and I installed that agent on one of our domain controls and it is working fine.

When I installed another agent on anther domain control and add it to the ACS server it appear that the remote authentication service is working on it but when try to make the new agent the primary and the old one the secondary from External database configuration all the domain users authenticated but only to one group which configured in Unknown User Policy.

It appeared like it can't read any more groups from active directory.

So any ideas.

Thanks

[andamani]

Hi,

Can you check if the mappings still exist?

Regards,

Anisha

P.S.:please mark this thread as answered if you feel your query is resolved. Do rate helpful posts.

[new.abden]

H i Anisha.

Thanks for your replay, yes I checked group mapping and it is still the same nothing changed.