03-26-2018 12:42 PM
I am trying to configure DUO for NetScaler but after authentication I do not get the iframe where I can select push, voice or SMS. Instead I get this:
What might I’ve done wrong?
Solved! Go to Solution.
03-26-2018 02:07 PM
Is that the RFWebUI theme or the X1 theme? RFWebUI doesn’t support the Duo Prompt. Read a bit more about that and some alternative configurations that will work with RFWebUI here.
03-26-2018 02:07 PM
Is that the RFWebUI theme or the X1 theme? RFWebUI doesn’t support the Duo Prompt. Read a bit more about that and some alternative configurations that will work with RFWebUI here.
03-27-2018 05:22 AM
Yes, that was it. I changed to X1 theme and now it works. Thanks alot.
12-12-2019 02:28 PM
Hey Tonny! just wanted to let you know that we were able to add support for the RFWebUI theme in Authentication Proxy version 3.1.0. Additionally, the NetScaler must be running build 12.1-51.16 or later.
01-27-2020 12:39 PM
We have a similar issue, but just verified we are not trying the RFWubUI theme, all browsers just get a blank page. Auth looks good on the Proxy, so I’ve opened a ticket with support.
01-27-2020 01:50 PM
Fixed our issue; the client had put the RFWebUI in for the these type as part of the authproxy.cfg instead of just citrix_netscaler
Hope this helps someone else.
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