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Manually synchronizing directory services

tcapo
Level 1
Level 1

I have agents that I recently added into CallManager that show up under Resources in RmCm, but they get an error that their ID is not found when trying to log into CAD. When trying to manually synchronize directory services, I receive an error: "CDAUI2082 At least one error has occurred during the manual synchronization of directory services. Contact technical support"

I'm running CallManager 7 and IPCC Express 7.

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