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7941G stuck in firmware upgrade loop

dylan.ebner
Level 1
Level 1

I have a brand new 7941G phone that we attempted to change from SCCP to SIP for testing. We placed the contents of the firmware zip file into a tftp directory and pointed DHCP option 66 to that tftp server and started the upgrade process. The phone grabbed the term41.default.loads file serveral times over several reboots but now it appears  to be stuck in a loop. It no longer tries to pull any files from the tftp server, it just sits with the upgrading screen and then occasionally reboots itself. It is getting an IP address, so that we know is working.

Any ideas?

Thanks

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