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IP Phone 7942G does not start after factory reset

alanoarraes
Level 1
Level 1

Dear All:

I am new with this equipments and I do not have idea how to start to solve this problem.

My Cisco IP Phone 7942 does not start after factory reset.

It stopped in a Cisco splash screen with a circle with a dot inside.

Please, I would be grateful for your help.

Regards,

Alano

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