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IP Phone +E.164 Dialing Support

neil.legada
Level 1
Level 1

Folks,

We are implementing a UCM 7.1 cluster that integrates with AD. The telephone numbers within AD are formatted as +E.164 (i.e. +14085264000).

We have issues trying to have users directly dial these numbers from their phone. A translation pattern have been setup to remove the + sign but still calls would fail.

Is there some limitations that IP phone aren't able to dial +E.164 formatted numbers? Directory Lookup Rules are not of much help as well.

Appreciate any feedback.

Thanks and kind regards
Neil

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