We are upgrading our existing WLC AIR-CT2504-K9 to the newer AIR-CT3504-K9.   I would like to know the recommended process of migrating the existing config from the old 2504 WLC to 3504.   Thanks in advance for any feedback.    

Folks,We are implementing a UCM 7.1 cluster that integrates with AD. The telephone numbers within AD are formatted as +E.164 (i.e. +14085264000).We have issues trying to have users directly dial these numbers from their phone. A translation pattern h...

Folks,We've previously deployed CME 8.0 with phone firmware 8.5.3. We are now downgrading the site to CME 7.1.Our question is, will CME 7.1 support the phone firmware 8.5.3 without any issues? Or do we need to also downgrade the phone firmware to 8.4...

Folks,We have a Cisco 3925 router with 1x EVM-HD-8FXS/DID + 2x EM3-HDA-8FXS/DID.With this combination, base on the following link from CCO:http://www.cisco.com/en/US/docs/routers/access/interfaces/nm/hardware/installation/guide/exvoimod.html#wp105789...

We have an existing (7) Unity 4.0.5 servers and consolidating them to (3) Unity 7.0.2. We purchased a Unity upgrade from version 4.0 to 7.0 via CUWL. We didn't get any PAK's related to Unity upgrade that we purchased.Can somebody point us to the corr...