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Dial softkey on 7975G (SIP)

TipsTrade
Level 1
Level 1

We're using 7975Gs on SIP firmware (8-4-1SR2S), and are having some issues with the softkey.xml setup.

In short, we need to remove the DND softkey all the softkeysets as we're finding users aren't noticing it's been pressed - so we've edited the softkey.xml file, which has done the job. Unfortunately there's a side effect:

On the stock keyset, There are 3 keys for the "Digits After First" state: <<, EndCall, Dial

When using the custom softkey.xml, there is not Dial button so the user has to wait for the dialplan timeout.

I've tried adding <softKey keyID="Dial" />, but of course that has no effect as there doesn't appear to be a softKeyDef for it.

Does anyone have any suggestions?

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