12-27-2011 11:37 PM - edited 03-16-2019 08:43 AM
HI,
We have CUCM7 and i m trying to configure time of day routing to CTI route point XXXXXXX665. In businesshrs 8-16 i want call to be forwarded to number
XXXXXXX740 and after hours 16-08 to XXXXXXX741. The problem is that when i call CTI route point number it only says number cannot be dialed. Anyone knows solution for this?
I created following:
3 Time periods:
TP_businesshrs: Mon-fri 8-16
TP_nobusinesshrs1: Mon-fri 16-24
TP_nobusinesshrs2: Mon-fri 00-08
2 Time schedules:
TS_businesshrs: TP_businesshr
TS_nobusinesshrs: TP_nobusinesshrs1 & TP_nobusinesshrs2
2 Partitions:
PAR_businesshrs: TS_businesshrs
PAR_nobusinesshrs: TS_nobusinesshrs
1 Calling search space:
CSS1: PAR_businesshrs & PAR_nobusinesshrs
I added CSS1 to the CTI route point. I created 2 665DN and added each DN to newly created partitions.
Thanks in advance.