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Time of day routing problem

chin.chung
Level 1
Level 1

HI,

We have CUCM7 and i m trying to configure time of day routing to CTI route point XXXXXXX665. In businesshrs 8-16 i want call to be forwarded to number

XXXXXXX740 and after hours 16-08 to XXXXXXX741. The problem is that when i call CTI route point number it only says number cannot be dialed. Anyone knows solution for this?

I created following:

3 Time periods:

TP_businesshrs:                Mon-fri 8-16

TP_nobusinesshrs1:          Mon-fri 16-24

TP_nobusinesshrs2:          Mon-fri 00-08

2 Time schedules:

TS_businesshrs:              TP_businesshr

TS_nobusinesshrs:          TP_nobusinesshrs1 & TP_nobusinesshrs2

2 Partitions:

PAR_businesshrs:              TS_businesshrs

PAR_nobusinesshrs:          TS_nobusinesshrs

1 Calling search space:

CSS1:                              PAR_businesshrs & PAR_nobusinesshrs

I added CSS1 to the CTI route point. I created 2 665DN and added each DN to newly created partitions.

Thanks in advance.

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