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download firmware

joeadiutori
Level 1
Level 1

Hi All,

I'm trying to download firmware for my 1252 access point.  When I browse to the proper location (http://www.cisco.com/cisco/software/type.html?mdfid=281235915&flowid=6779), there are two choices (IOS software and Lightweight IOS software).  However, neither of them works.

When I attempt to download the IOS software, it tells me "To Download this software, you must have a valid service contract associated to your Cisco.com user ID." 

When I attemtp to download the Lightweight software, it tells me "The download process was interrupted. Please refresh the page (Windows -press F5, Mac -press Command-R) or restart the download process. If you continue to see this message, contact Cisco support at web-help@cisco.com."

How does one download firmware?

Thanks - Joe

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