01-17-2012 01:31 PM - edited 03-16-2019 09:03 AM
Here's another good question for all the experts in this community.
If I do not use a second button on a 7945/65 phone for a roll-over line and just change my maximum calls/call busy triggers, when the second call comes in, there is a big box under the first call that displays the persons name and their DN.
If I use a secondary button for a roll-over line and change my primary line to 2/1 trigger, the call will ring on the second line button but I do not get a big box with caller ID and name. All I get is a tiny white text on the bottom of the screen that says "From..XXXX" and no name or anything.
Is this behaviour configurable anywhere in the system or is this a hardware limitation for the actual phone?
Thanks!