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Jabber and Caller ID

stevechamberlin
Level 1
Level 1

                   Currently , we have Jabber 9.0.4. Build 10773 on our Windows desktops but Caller ID Does not Display during the call nor in our call log. The dialog box displays our phone extension and name and then states caller is for our receptionist phone.

Our call log in Jabber displays my name, instead of the company calling  for the majority of the incoming phone calls. In addition, the log displays cell phone as  just "Wireless".

Is this a bug with Jabber or the programming with our Cisco Phones. Our Phones are older models, IP Phone 7941. If you call my phone directly , the caller ID and the Log works find. So it looks like the programming that directs phone calls to the receptionist may be the problem.

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