Member since ‎02-09-2013

User Statistics

  • 86 Posts
  • 3 Solutions
  • 27 Helpful votes Given
  • 35 Helpful votes Received
Recent Badges
 30 Helpful Vote
1 Helpful Vote
10 Helpful Vote
1 Accepted Solution
20 Replies
10 Replies
5 Replies

User Activity

We are having issues with our 1000+ Cisco 8851 handsets that are on Webex Calling where the line button, call park buttons and softkeys flicker and random times on the screen. The Date, Time, Cloud and Speed Dials stay solid, but the other buttons go...
CUCM I would like to report on the volume of incoming calls to our Cisco phone system via a SIP trunk. Each of these calls route through a Translation Pattern before going to extensions.Is there a way in CUCM to report on the volume of...
Cisco Unified Workforce Optimization Quality Management (AQM) release 11.5When viewing the audio graph on a contact in Cisco Unified Workforce Optimization, we can see when someone paused the recording as a "P" icon appears on the graph.But we can't ...
UCCX 11.6 Enhanced   I've created a custom report based on the "Detailed Call by Call CCDR Report" which lists all incoming calls to applications. On this report a number of records have the queue_time field has blank. These are calls that were aband...
UCCX 11.6.1   When I run a report in CUIC 11.6.1 and have the results displayed, a toggle at the top called "Only Thresholds" appears. This is set to Off by default:   When turned On, it will just show the results that meet the Threshold:      Th...
Community Statistics
Member Since ‎02-09-2013 12:24 AM
Date Last Visited ‎12-07-2023 06:14 PM
Posts 86
Total Helpful Votes Received 35
Helpful Votes Given To