11-03-2012 03:44 PM - edited 03-16-2019 02:00 PM
Hello,
I've a problem with my 8945, which didn't update its trust list at boot time.
I've activated auto-registration on CUCM, so device profile is created and phone register.
The problem occurs when I do changes on this profile (i.e: activate extension mobility), phone didn't update its configuration.
Here are status messages :
[23:28:29, 11/03/2012] reset event log |
[22:28:31, 11/03/2012] trigger reboot from tAKPL_AWBU (system up time : 2421222 ticks, 1 hour 20 minutes 42 seconds) |
[00:00:10, 01/01/2010] system boot up (SIP 9-2-3-5) |
[15:16:40, 01/06/2012] SEP5057a8876b14.democisco.com. Get ip from DHCP server : 10.0.3.14 |
[15:16:44, 01/06/2012] Trust List updating |
[15:16:44, 01/06/2012] Trust List updated fail |
[15:16:46, 01/06/2012] SEP5057A8876B14.cnf.xml (HTTP) |
On the phone in Settings -> Administrator -> Security Parameters -> Trust List, there is NO ITL file, whereas CTL signature is 00 00 00 00 00 00 00 00 and CallManager/TFTP Server is EMPTY.
I think this is the source of problem, because I have a 9951 phone which register and update its config correctly when I do changes. In addition, this phone had an ITL file with CTL, TVS, CAPF, and TFTP server parameters.
Can you help me with my 8945 ?
Thank you.