10-17-2012 05:59 AM - edited 03-16-2019 01:43 PM
Hi,
is there any way to change the softkey template for a logged assistant ?
I'll try to be more clear: also if I select a specific softkey template for the assistant, when the assistant log to the service ( using the phone ) the sofkey are different and I cannot find were to change them; it's like the assitant will get a specific template that is configured somewere.
For example, i would like to have in the first screen the tranfer ( consultant transfer ) softkey button .
many thanks in advance
Luigi