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CUIC UCCX 9.0.1 Real Time reports

davor.vragovic
Level 1
Level 1

Hi, I have a problem with importing Real time reports.

Release notes state that appropriate Data source should be configured before importing Real Time report templetes.

CUIC user guide  states that UCCE Historical and UCCE Real Time data sources exist by  default upon fresh installation. However, in my case, there are only CUIC and UCCX datasouces configured by default (UCCX pointing to db_cra). Should I create a UCCE Real Time Data source? What database/user should it use? 

I'm running CUIC as a part of UCCX, not on standalone server.

Kind Regards,

Davor

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