I have been tasked with adding to an existing script, the ability to turn on/off, 1 of 9 prerecorded prompts. When one is turned on, they want it played while the users are in a queue, awaiting an agent. The customer does not have a local SQL server, so I believe that I will need to store the variable for the "turned on" prompt in an XML document on the UCCX local repository. Any assistance would be greatly appreciated.
