04-17-2013 04:58 AM - edited 03-21-2019 10:02 AM
Hello,
we have deployed several SPA-122 FAX ATAs for our customers and all of them encounter the same experience.
After running stable for several days, usually 3-10 work days depending on the volume of processed faxes, the SPA-122 will freeze and will not respond to any action at all. We have to hard reset them. Since there is no possibility to access the ATA while it is in a frozen state, we do not have any useful information from the log files.
The ATAs are all running the latest firmware 1.3.1(003).
Are there any known performance issues with the latest FW for SPA-122?
Thank you for any feedback in advance.
Regards,
Philipp