Hi,
I have tried to load firmware files cmterm-7945_7965-sccp.9-2-1.tar to new 7945 ip phone in CME 9.1, when ip phone initiate the process of loading firmware a messge is displayed load rejected HC, the process go on without loading the files and finally the ip phone register on CME.
I found some reference about this error but just focus to CM server.
"The application that was downloaded is not compatible with the phone's hardware.,
Occurs if you were attempting to install a version of software on this phone that did not support hardware changes on this newer phone.
Check the load ID assigned to the phone (from Cisco Unified Communications Manager, choose Device > Phone). Re-enter the load displayed on the phone. See the "Firmware Versions Screen" section to verify the phone setting. "
How can I load the firmware files ver 9-2-1 in CME, I set ip phone to factory default but after this the phone does not respond remains in loop :-( ???
the version that was loaded from factory is SCCP45.9-3-1 SRS1-1S
regards
