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- About filiberto.aguirre
06-21-2019
filiberto.aguir
Member since
06-05-2006
Participant
Created by
filiberto.aguir
in IP Telephony and Phones
03-08-2019
05:45 PM
03-08-2019
05:45 PM
Hi,
we have CME 12.0 with IOS version isr4300-universalk9.16.06.05.SPA.bin Firmware version: sip78xx.12-5-1SR1-4 , All phones are 7841
we have the following issue:
SIP IP phone line goes to CFA after the call is end ( previously the call was transferred)
I explain the details:
1. IP phone A calls to IP phone B 2. Phone B transfer the call to IP phone C ( blind o consult) 3. The call is established between IP phone A and IP Phone C 4. After the call is finished the line of IP phone A goes to CFA to extension of IP phone B
5. we need to disable CFA in order to receive calls on IP phone A.
We have tried also firmware 78xx.12-0-1-11 and 78xx.11-7-1-17 but the same results.
Any suggestion for avoiding this behavior?
regards
... View more
Labels:
Created by
filiberto.aguir
in Collaboration, Voice and Video Documents
01-11-2019
11:52 AM
01-11-2019
11:52 AM
Hi
Muthurani , we are running CUCM 11.5 we can not see the same options as you are showing on RTMT
, No callmanager option and no SIP tra.
ce option are shown. The option available are Voice/Video .
I need to get the ladder diagram for sip calls. What could it be the reason?
... View more
Created by
filiberto.aguir
in IP Telephony and Phones
11-15-2018
12:16 PM
11-15-2018
12:16 PM
Hi Hilario,
I attach the traces for ext 1548 in CUCM , and a debug in CME for remote site for ext 5122.
The behaivor is... when the user in remote site (CME sip phone extension 5122) dial to main office (CUCM ext 1548)
the user (remote site) listen ring back tone but when the user in main office off-hook a busy tone is listenin remote site.
regards
... View more
Created by
filiberto.aguir
in IP Telephony and Phones
11-15-2018
09:42 AM
11-15-2018
09:42 AM
Hi,
we have the following scenario:
- Remote site
CME 10.5 SIP phones / SCCP phones
- Main Office
CUCM 11.5 SIP phones / SCCP phones
- Remote office connect to Main office by VPN
- In the Main office there was a CME but was replace by the current CUCM 11.5 last weekend.
- With CME in main office there was no problem, but after the installation of CUCM this issue was detected.
The calls from remote site with SCCP phones to Main Office work fine and from Main office to remote side also.
The calls from remote site with SIP phones to Main Office cannot be completed but calls from main office to remote site with SIP phones work well.
Currently this is the dial-peer set in remote office (CME).With this we can dial from remote site to main office just with SCCP phones.
dial-peer voice 198 voip description *** to Main office **** destination-pattern 15.. session target ipv4:X.X.X.X (CUCM) voice-class codec 1 dtmf-relay h245-alphanumeric
We also tried with SIP option but for this case did not work for SCCP and SIP phones ! dial-peer voice 1181 voip description *** to Main office **** destination-pattern 10.. session protocol sipv2 session target ipv4:X.X.X.X (cucm) voice-class codec 1 voice-class sip dtmf-relay force rtp-nte voice-class sip pass-thru content sdp dtmf-relay rtp-nte no vad
any suggestion, recommendation ?
... View more
Labels:
Re: [Ask] Socialminer certificate
in Contact Center
07-06-2018
02:01 PM
07-06-2018
02:01 PM
Hi Anju,
Could you clear the issue for the certificate?
I have a similar issue with SM 11.6 , but in our case we set the chat plugin on wordpress web site.
regards
... View more
Created by
filiberto.aguir
in IP Telephony and Phones
05-13-2018
03:28 PM
05-13-2018
03:28 PM
The problem was cleared after disabling SIP inspection in both FW (fortinet) that handle the VPN between main site and branch.
regards
... View more
Created by
filiberto.aguir
in IP Telephony and Phones
05-07-2018
11:44 AM
05-07-2018
11:44 AM
Hi Dennis,
I attach the some screenshoot for failed a success call and the sh run of the GW.
we have tried with codec on dial-peer an region . the trace between success an failed call are very similar. The difference is:
- incoming call from PSTN on Main Office --> AA (unity main office) --->dialed by menu of AA ip ext of branch --> call Ok. The trace shows calling number and called number.
- - incoming call from PSTN on branch Office --> AA (unity main office) --->dialed by menu of AA ip ext of branch --> call FAILED. Trace shows just calling number.
any suggestion?
... View more
Created by
filiberto.aguir
in IP Telephony and Phones
05-06-2018
02:15 PM
05-06-2018
02:15 PM
Hi Dennis,
The issue was solved, but now we detected the following issue.
When the incoming call from PSTN (sip trunk) is received in branch office then redirected to AA (unity connection on main office) an then via the menu of AA the ip extension of branch office is dialed
when the called party answer nobody can hear each other.
For the moment we have tried changing codec on regions but not succes up to now.
... View more
Created by
filiberto.aguir
in IP Telephony and Phones
05-05-2018
04:58 PM
05-05-2018
04:58 PM
Hi,
End user has CUCM 11.5, Unity connection 11.5, and voice gateway 2921; all in main office. There is a branch office with voice GW 4351 config as SRST that communicate with main office via VPN. All the ip phones are 78xx. In both voice GW there is a SIP trunk with PSTN.
- calls between IP extension main office and branch office complete well
- calls from PSTN (sip trunk) to main office complete well.
- calls from PSTN (sip trunk) to branch office complete well.
- calls from PSTN (sip trunk) to IP extension on main office via AA complete well.
The issue:
when an incoming call from PSTN on main office and goes to menu of AA (unity connection) and dials an extension number that correspond to branch office the call is dropped.
We have tried with differentes codecs but not success
Any suggestion?
regards
... View more
Labels:
Created by
filiberto.aguir
in Switching
04-23-2018
09:54 AM
04-23-2018
09:54 AM
Hi CodeBarbarian,
Thanks for your explanation.
I have just tried botton reset but no success to recovered PoE on switch.
when this switch is connected to IX5200, the first time setup guide state " the switch download the config.." , this mean that a special config is downloading to switch from IX5200?.
I tried to paired a touch panel but no success.
regards
... View more
Created by
filiberto.aguir
in Switching
04-22-2018
07:07 PM
04-22-2018
07:07 PM
Hi,
I would like to know if there is a difference when we reset to factory default a switch WS-C2960C-8PC-L with Reset button instead of Mode button when is used for IX5200.
Troubleshooting guide for IX5200 just shows press Mode button as an option.
I tried to reset to factory default the switch with mode button but no success,I want to try Reset button as the second option.
regards
... View more
Labels:
05-21-2017
07:42 PM
Hi Mario,
I have the same problem with 2960X running version 152-2.E5 and 152-2.E6 (recommended version) when we connect a meraki AP MR53-HW (Power over Ethernet: 37 - 57 V - 802.3at required).
Tomorrow I will try with the command power inline port 2x-mode .
regards
... View more
04-05-2017
02:44 PM
Hi Manish,
Thanks for your recomendation.
Both options Bind interface and codec/region are config.
any other suggestion?
UDP for SIP shouldn´t be open?
CME#sh control-plane host open-ports Active internet connections (servers and established) Prot Local Address Foreign Address Service State tcp *:2000 10.10.20.42:49167 Cisco Call manager serve ESTABLIS tcp *:2000 10.10.20.39:49159 Cisco Call manager serve ESTABLIS tcp *:22 *:0 SSH-Server LISTEN tcp *:23 *:0 Telnet LISTEN tcp *:2000 10.10.20.32:49160 Cisco Call manager serve ESTABLIS tcp *:2000 10.10.20.24:35033 Cisco Call manager serve ESTABLIS tcp *:2000 10.10.20.36:49193 Cisco Call manager serve ESTABLIS tcp *:2000 10.10.20.36:49192 Cisco Call manager serve ESTABLIS tcp *:2000 10.10.20.30:49172 Cisco Call manager serve ESTABLIS tcp *:80 *:0 HTTP CORE LISTEN tcp *:80 *:0 HTTP CORE LISTEN tcp *:2000 10.10.20.1:48156 Cisco Call manager serve ESTABLIS tcp *:48156 10.10.20.1:2000 SCCP Application ESTABLIS tcp *:23 50.50.50.2:3933 Telnet ESTABLIS tcp *:443 *:0 HTTP CORE LISTEN tcp *:443 *:0 HTTP CORE LISTEN tcp *:1720 *:0 H.225 LISTEN tcp *:2000 10.10.20.1:63332 Cisco Call manager serve ESTABLIS tcp *:63332 10.10.20.1:2000 SCCP Application ESTABLIS tcp *:2000 *:0 Cisco Call manager serve LISTEN tcp *:5060 *:0 SIP LISTEN tcp *:2000 10.10.20.55:49152 Cisco Call manager serve ESTABLIS tcp *:2000 10.10.20.38:49173 Cisco Call manager serve ESTABLIS udp *:67 *:0 DHCPD Receive LISTEN udp *:69 *:0 TFTP-Server LISTEN udp *:123 *:0 NTP LISTEN
CME#
regards
... View more
Created by
filiberto.aguir
in IP Telephony and Phones
04-04-2017
05:53 PM
04-04-2017
05:53 PM
Hi,
End user has a Branch office with CME 10.5 with ip phones 7821 ,8945 (SIP) , 7911 (SCCP) , HQ CUCM 8.6 with 8945 (SIP), 7911 (SCCP)
Connection between them is via VPN - SITE to SITE
For dialing between offices we configured the next
Branch Office
dial-peer voice 1400 voip description SIP TRUNK to HQ destination-pattern 1[4-5].. session protocol sipv2 session target ipv4:192.168.1.93 voice-class sip dtmf-relay force rtp-nte dtmf-relay rtp-nte codec g711ulaw no vad
HQ SIP TRUNK to CME
Result of test
SCCP phone Branch ---> SCCP Phone HQ Completed SCCP Phone HQ ---> SCCP phone Branch Completed
SIP phone Branch ----> SCCP Phone HQ dropped after 20 sec SCCP Phone HQ ------> SIP phone Branch Busy tone
Any suggestion?
... View more
Labels:
Created by
filiberto.aguirre
in IP Telephony and Phones
03-08-2019 05:45 PM
03-08-2019 05:45 PM
Hi, we have CME 12.0 with IOS version
isr4300-universalk9.16.06.05.SPA.binFirmware version:
sip78xx....
Created by
filiberto.aguirre
in Collaboration, Voice and Video Documents
01-11-2019 11:52 AM
01-11-2019 11:52 AM
Hi Muthurani , we are running CUCM 11.5 we can not see the same options
as you are showing on RTMT ,...
Created by
filiberto.aguirre
in IP Telephony and Phones
11-15-2018 12:16 PM
11-15-2018 12:16 PM
Hi Hilario, I attach the traces for ext 1548 in CUCM , and a debug in
CME for remote site for ext 51...
Created by
filiberto.aguirre
in IP Telephony and Phones
11-15-2018 09:42 AM
11-15-2018 09:42 AM
Hi, we have the following scenario: - Remote site CME 10.5SIP phones /
SCCP phones - Main Office CUC...
Created by
filiberto.aguirre
in Contact Center
07-06-2018 02:01 PM
07-06-2018 02:01 PM
Hi Anju, Could you clear the issue for the certificate? I have a similar
issue with SM 11.6 , but in...
Created by
filiberto.aguirre
in IP Telephony and Phones
05-13-2018 03:28 PM
05-13-2018 03:28 PM
The problem was cleared after disabling SIP inspection in both FW
(fortinet) that handle the VPN bet...
Created by
filiberto.aguirre
in IP Telephony and Phones
05-07-2018 11:44 AM
05-07-2018 11:44 AM
Hi Dennis, I attach the some screenshoot for failed a success call and
the sh run of the GW. we have...
Created by
filiberto.aguirre
in IP Telephony and Phones
05-06-2018 02:15 PM
05-06-2018 02:15 PM
Hi Dennis, The issue was solved, but now we detected the following
issue. When the incoming call fro...
Created by
filiberto.aguirre
in IP Telephony and Phones
05-05-2018 04:58 PM
05-05-2018 04:58 PM
Hi, End user has CUCM 11.5, Unity connection 11.5, and voice gateway
2921; all in main office. There...
Created by
filiberto.aguirre
in Switching
04-23-2018 09:54 AM
04-23-2018 09:54 AM
Hi CodeBarbarian, Thanks for your explanation. I have just tried botton
reset but no success to reco...
Created by
filiberto.aguirre
in Switching
04-22-2018 07:07 PM
04-22-2018 07:07 PM
Hi, I would like to know if there is a difference when we reset to
factory default a switch WS-C2960...
05-21-2017 07:42 PM
Hi Mario, I have the same problem with 2960X running version 152-2.E5
and 152-2.E6 (recommended vers...
04-05-2017 02:44 PM
Hi Manish, Thanks for your recomendation. Both options Bind interface
and codec/region are config. a...
Created by
filiberto.aguirre
in IP Telephony and Phones
04-04-2017 05:53 PM
04-04-2017 05:53 PM
Hi, End user has a Branch office with CME 10.5 with ip phones 7821 ,8945
(SIP) , 7911 (SCCP) , HQ CU...
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| Date Registered | 06-05-2006 02:25 PM |
| Date Last Visited | 06-21-2019 01:02 AM |
| Total Messages Posted | 661 |
| Total Helpful Votes Received | 30 |
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