cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Unable to view video via web browser on 6400 or 6020 camera

ronald.nutter
Level 1
Level 1

I am in the process of configuring one each of the 6400 and 6020 cameras.  I can access them via the camera's web interface and do some configuration without any problems.

When I click on the View Video tab, I get the message about a Cisco CameraUIControl needing to be installed.  I say yes and it acts like it is installing but I get a followup error that says to follow the web browser instructions for installing this control.  At this point the web browser is not showing any such information.

I have tried IE8,9 and 10, Firefox and Chrome (latest versions of the last two).  I have local admin rights on my Windows 7 64 bit computer.

Anyone else run into this ?

Ron                  

Who Me Too'd this topic