Hi,
I have a problem with the wrong name displaying in Jabber calls. This only occurs when John calls from his Jabber Client. There is always the CallerId of Sam showing up.
Checked AD, Outlook contacts, CUCM & Webex configuration and found no errors.
Then I generated a problem record in my Jabber for Windows client and found this in PROBLEM_FEEDBACK_Cisco_Jabber_17.49_01-08-2013\Contacts\PersonManager\PersonManagerForensics.txt:
[1] <PersonResolver: 0D32AD90>
Original record: <0D36E2B8>
<Person: 0D36E370>
<PersonRecord: 0D36E2B8> (Roster:Sam.Sample@our.domain)
<PersonRecord: 09349160> Sam Sample (WebEx:Sam.Sample@our.domain)
<PersonRecord: 0F10FE60> Doe, John (CallerID:+491234567890:Doe, John)
In the other records there is only one name associated to one person. How did John number slip in here. And most interesting, how can I get rid of that entry? Where is it originated?
Same Problem occurs at a customer site with a on premise deployment (CUPS). So it doesn't seem to be Webex related. Tried several Jabber versions from 9.1.3 to 9.2.3. Same behaviour.
Any suggestions hints?
Regards
Andre
