10-18-2013 06:28 AM - edited 02-21-2020 07:14 PM
Hello,
We migrated all our staff from old VPN IPsec client to the Anyconnect client (version 3.1.04.. with ASA version 9.0.3) everything’s works well but some time we have users that cannot establish connection du the error message below:
< the vpn connection failed due to unsuccessful domain name resolution>
I didn’t find anything relevant article on the web about this issue and after a lot of analyses by myself I found that the URL mentioned on the profile xml file in the host address section cannot be reached, either because the file cannot be read or the entry wasn’t there anymore (don’t really know why), after going to the web browser and connecting to the VPN Gateway manually it download again the profile from ASA and everything’s works well again..
Am wondering if someone can help me to understand or give me the solution about this error message.
Thanks for your help