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C20 won't save SIP authentication login name/password after upgrade to 6.2

riboehm
Cisco Employee
Cisco Employee

I upgraded my C20 from 5.1.8 to 6.2.1 and it would no longer register with VCS with message 401 unauthorised.  I noticed the SIP Profile 1 Authentication LoginName and Password were empty.  When I attempt to add the username and password information back into these fields they initially save, but when refreshing or returning to the config page later they are blank again.  If I downgrade to 5.1.8 and re-enter the credentials everything works.

Any ideas?

Thanks!

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