10-24-2013 11:37 AM - edited 03-14-2019 12:38 PM
Hello all. I would like to know if UCCX 8.5 has post call survey available. I have the standard licenses so I cannot connect to an external database to store results. Can I add a post call survey to the end of my script and store the results in the UCCX database? If I can do this, is this an optioanl feature or something that UCCX can do out of the box?
Thanks!